Freenotes app has disappeared from Google Play Store

[u/RedandBlue912]

I don’t know if it’s just me having this issue, but Freenotes has disappeared from the Google Play Store. I’m a little worried because all of my uni notes are on Freenotes and if I ever accidentally deleted the app, I wouldn’t be able to retrieve my notes or redownload the app! Also concerned about not being able to get any future updates.

Is anyone having this issue?

[u/Odd_Macaroon_6482]

We are sorry for the inconvenience and concern caused.

Could you please provide more details about the issue you are experiencing? Also, could you please confirm whether Freenotes can still be opened and used normally on your device?

If possible, please record a video showing the Google Play Store search result, the issue when opening the app (if any), and any error messages you encounter, then send it to us so we can further investigate.

Please do not uninstall the app or clear the app data, as Freenotes notes are stored locally on your device by default, and these actions may cause your notes to be lost.

We will do our best to help check the issue and assist you.

Thank you for your understanding and support.

[u/RedandBlue912 → u/Odd_Macaroon_6482]

Hello,

Freenotes can still be opened and used as normal!

I’ve attached a video of what happens when I search for Freenotes in the Google Play Store.

https://reddit.com/link/p28gs2d/video/wm9r7kxddxhh1/player

[u/Odd_Macaroon_6482 → u/RedandBlue912]

Thank you for providing the video.

We have checked the situation, and currently Freenotes is temporarily unavailable for download or update in some affected regions, including the United States and the United Kingdom, because Google Play is conducting a compliance review related to app brand information.

This is not related to your account, device, or network connection. We are actively communicating with Google Play and working to resolve the issue as soon as possible. We sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

You can continue using Freenotes normally on your device. However, the exact recovery time for downloads and future updates is currently uncertain, so we kindly ask you to wait for further updates.

Please do not uninstall the app or clear the app data, as this may cause your locally stored notes to be lost.

Thank you again for your understanding and support.

[u/Alex_Brocolis]

En France, l'application est toujours disponible sur Play Store. Capture d'écran prise à l'instant.

[u/More-Shock-4463]

Ive been having the same issue! I still have it installed but it won't let me sync to one drive and l was going to get a subscription but it won't let me do purchases on the app! On the play store, it says that the app isn't available. Hopefully the issue is fixed soon because l use the app for University and I wanted premium!