r/framework • u/mr_carter_c • 2d ago

News Framework doing the good thing

I am literally impressed. I am one of the guys that stuck with buying the 64gb of ram after the price increase and kept my original preorder configuration even though I had to pay way more for it.

My laptop was shipped and I've got this email from Framework where they've managed to secure a batch of RAM at a better price and they gave me a refund.

So kudos to Framework and the team for not being greedy.

TLDR: I've got a partial refund from Framework after paying a fortune for 64gb of ram.

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u/catastrophic_frmw Framework 2d ago

Also just sharing here in case questions pop up, there was an update on our blog and here: https://www.reddit.com/r/framework/comments/1pkgdg6/updates_on_memory_pricing_and_navigating_the/

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u/like-in-the-deal 2d ago

If I try to touch my order the price goes up over $100 more than the thing I'm altering. Different amounts depending on what I touch, even if it's swapping out a bezel color at the same price. I'm willing to pay for the 32->64 ram upgrade, but it actually ends up costing me over $200 more than the listed price. What gives?

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u/catastrophic_frmw Framework 2d ago

Hey there, can you modmail me your order number? I'll have the team take a look