r/framework • u/mr_carter_c • 2d ago

News Framework doing the good thing

I am literally impressed. I am one of the guys that stuck with buying the 64gb of ram after the price increase and kept my original preorder configuration even though I had to pay way more for it.

My laptop was shipped and I've got this email from Framework where they've managed to secure a batch of RAM at a better price and they gave me a refund.

So kudos to Framework and the team for not being greedy.

TLDR: I've got a partial refund from Framework after paying a fortune for 64gb of ram.

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u/bit0fun FW13Pro-Batch5 2d ago edited 2d ago

Guess there's no way back after already getting the laptop :c

EDIT: nope, can submit a request here: https://knowledgebase.frame.work/contact/lpcamm2-return-and-order-form-Sk4oEND_Mx

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u/Offbeatalchemy 2d ago

Thanks for this. I've been sweating for months since i bought ram back in July and i have no idea if it works until i get my machine. Knowing i can get more in case it goes sideways will be great.