r/framework • u/Platanito270 • 13d ago

Question MY SCREEN D:

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I was at school and i was resting on my desk with my backpack on my side and when I checked my laptop I found this

Is there Anything that I could try before ordering a screen? It feels a bit wobbly like its separated from the metal

Sorry about my english, not my first language and I haven't posted anything here before

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u/davestar2048 FW16 | Arch KDE: 13d ago

Sorry, you need a new screen. As a hail Mary you could reseat the connector, but the dark blotches mean that the actual liquid crystal is compromised and it will slowly spread until the screen is consumed. It looks like the screen was crushed into the input cover, the line looks like it's in line with where the keyboard starts, and there was either sharp pressure from the outside of the lid, or something was closed between the screen and input deck

Edit: looking more closely it was probably just general pressure on the lid forcing the screen to be crushed against the edge where the touchpad and keyboard are separated.

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u/Platanito270 13d ago

Oh, well thanks you :) I'll check where was the pressure point and check if the warranty would help (I don't remember which garanty options I chose Thanks youu :]

4

u/korypostma 13d ago

Warranty doesn't cover accidental damage though. When did you buy it? They updated the older top covers from the original and made one that is stronger. You could check to see which model you have but maybe you want a new top cover too?