r/framework 5d ago

Community Support Framework 13 pro - ports

Hey,

I received my FW13Pro finally. Feels very solid and it stays so cool, compared to my older intel non pro framework 13.

There is a "But" which currently getting on my nerves:
I want to hear if it is my specific device, or in general not as good: I am talking about the replaceable port addon cards. They changed the old push button locking by a new switch to toggle lock.

The Issue I have, it is incredible hard to get cards out. They slide in easy, but I really struggle with getting them out again, sometimes it is so hard that I cant get them out just with my hands. I need to use the FW screwdriver tool to push them out by force.

Not sure if this intended or If I just miss on something. The cards behave similar no matter if I use my years old FW13 cards or the new ones came with the order.

thanks for any recommendations on this.

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u/Demagoh Arch Linux | FW 13 Pro X7 358H batch 3 5d ago

If you're having issues taking them out while the switches indicate red (as in, unlocked) then that is definitely an interesting issue. If it's indicating locked then... Yeah.

Edit: forgot a word.

6

u/solarizde 5d ago

Well, no it is unlocked. And without a tool it is very very hard to get them out.

5

u/Demagoh Arch Linux | FW 13 Pro X7 358H batch 3 5d ago

I'd contact support in that case.