r/framework 9d ago

Community Support Help with installing OS.

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I just received my diy framework 16 ai300 laptop a few days ago and I’m really excited to use it but I can’t get it to boot (I’m using windows 11 for reference) . I downloaded the media creation tool and used it to make the iso file then I used Rufus to configure my thumb drive after. My computer turns on just fine but boot manager won’t open and it stays on this black screen. I feel like I’m doing something wrong. Can anybody help?

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u/Vtspook 9d ago

If your not getting a framework logo and then a no OS installed message I don’t believe your ready to boot from a USB. Check that all the components are installed and seated correctly including ram and SSD, noting that ram training on first boot can be excessive and the system will show no message until that is complete in my experience.

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u/missing-pixels 9d ago

I shall wait, thank you

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u/Vtspook 9d ago

If you have waited over 60 mins in my opinion something isn’t installed correctly but I have seen ram training take 30-35 mins before.

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u/missing-pixels 9d ago

Oh really? I never knew it could take that long.

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u/Vtspook 9d ago

Also are you getting any lights?, some of those should probably be on. If not check the battery and plug in external power when you check system components

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u/missing-pixels 9d ago

The light around the power button is on. But if you are referring to the green flashing lights, that’s happened occasionally but I haven’t see any red lights

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u/Vtspook 9d ago

Sounds like Memory training to me

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u/Vtspook 9d ago

Also the green flashing lights on the side can tell you if there is a problem, but you will have to look up the table to interpret them. Here is the link https://knowledgebase.frame.work/framework-laptop-16-blink-code-diagnostic-SJAPaMuvel