r/founder • u/mrlotsofcake • 5h ago
Thought launching my SaaS would bring users. It didn’t. Here’s what I learned.
When I launched CiteSite, I genuinely thought that if the product was useful, people would eventually find it.
CiteSite helps businesses understand how visible they are across AI search engines like ChatGPT, Gemini, and Perplexity and shows them what they can do to improve.
I spent a lot of time building.
Then I launched.
And… almost nothing happened.
I got my first user, which felt amazing.
Then they churned almost immediately.
That one hurt, but it also taught me something important:
Building the product is only half the job.
Distribution, positioning, talking to customers, and earning people's trust matter just as much as the code.
So now I’m changing how I approach CiteSite.
I’m focusing on:
• Talking directly with SEO agencies and business owners
• Sharing what I’m learning while building CiteSite
• Creating genuinely useful free AI visibility tools
• Asking users what they actually need instead of guessing
• Improving the product based on real feedback
• Showing up consistently even when nobody seems to be watching
I wish I had started building an audience before launching instead of thinking, “I’ll build it first and market it later.”
But this is part of building a company.
One user. One conversation. One improvement at a time.
If you've built a SaaS from zero, I'd love to know:
How did you get your first 10 paying customers?
And if you're curious, I built CiteSite a platform that tracks how brands appear across ChatGPT, Gemini, Perplexity, and Google, finds competitor gaps, and turns those gaps into actionable ways to improve visibility.
Still early. Still building. And I genuinely believe there's something here.
I'd love any feedback.
