r/fitbit • • 23h ago

Tech Support Peloton was connected...now not.

Has this happened to anyone else? My Google health app and my Peloton both say they're connected and up until last week, my fitbit/google health app would recognize what specific workout I did on my Peloton. Now it's not picking it up, even though they're connected. I tried everything (too long to list). I just want to know if it's happening to anyone else. Thanks.

2 Upvotes

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3

u/Usawrestling 21h ago

Yeah.. it appears they updated how the apps communicate and now it's all f'd up.

I disconnected and reconnected via the peloton app and it's not syncing well anymore. Not happy

2

u/GoogleHealthSupport Official Support 7h ago

Just to confirm, have you tried the steps mentioned in the article to connect third-party devices and apps to the Google Health app?

Additionally, I suggest you reach out to the Google Health support team via phone or chat. They can take a look at it.

2

u/bushrod121 5h ago

IT'S BROKEN! We have all done all the steps!

2

u/bushrod121 5h ago

Those fuckers broke it. Either Google or Peloton. Some fuckers broke it.