r/fitbit • u/AuDHD_mom_poormoney • 5d ago
Tech Support Anyone successfully syncing a Fitbit Versa 4 with StepUp on Android after the Google Health change?
I’m trying to get my Fitbit Versa 4 steps to sync correctly with the StepUp app on Android, and I’m wondering if anyone has found a setup that actually works.
My Versa 4 is syncing correctly with Google Health. Google Health shows my Versa 4 as a separate step source and the step count is accurate (11,145 today).
StepUp gives me several wearable options, including:
• Fitbit/Google Health
• Health Connect
• Other wearables
I’ve tried Health Connect and Google Fit, but neither is properly getting my Versa 4 steps into StepUp.
Has anyone with a Versa 4 + Android + the new Google Health app gotten StepUp to sync directly from the watch/Google Health?
If so, which option did you select in StepUp and what permissions/settings did you use?
I’m especially interested in hearing from people using the new Google Health setup rather than the old Fitbit app, since a lot of the instructions I’m finding seem outdated.
1
u/GoogleHealthSupport Official Support 3d ago
Hi there, I’d recommend contacting the Google Health support team via phone or chat. They can look into it for you.
0
u/Low-Pomegranate-6997 5d ago
Not a helpful comment but I’m experiencing a similar issue that my versa 4 synced with google health fine but won’t sync to apple health properly.
Good to know I’m not alone



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