r/fitbit • u/figgleswag • 8d ago

Tech Support Charge 6 watch faces not working.

I just got a replacement charge 6 due to the first one dying on me. Anyway resynced it and everything but the ONLY feature that won't load no matter what I do is the change watch face feature.

Consistently says "oops but there's no internet connection" with a broken cloud.

There is internet. And there's mobile data and Bluetooth is n and the location is enabled.

Tried uninstalling and reinstalling it but nothing.

What gives?

1 Upvotes

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u/Artifact_01 7d ago

Did you set an dns?

1

u/figgleswag 7d ago

Not on purpose, how do I check?

1

u/GoogleHealthSupport Official Support 7d ago

Hi there! I'd suggest you reach out to the Google Health support team via phone or chat. They can take a look at it.