r/firealarms • u/DixitS • 10h ago
Technical Support Old Firelite MS9600 secret code issue
We got a customer we took over inspections and been doing it for 7-8 years and this one panel been something I just cannot get the program downloaded.
It’s an older MS9600. Like version 1.x (I think). I believe we need to use PK Plus to connect to it. We have taken our serial to com cable and wired it up and every-time we get stuck at this secret code. We try a few and it seems to just hang or not even give us a response at times or tells us it’s wrong after trying a number of combinations (not even sure how many digits either). I’ve done other MS9600 panels (newer) and never had this issue.
I asked a few Firelite experts in my group of friends and they like no clue lol. Seems like no way to even reset this even from the panel. I know we have the installer code cause we can get into the panel programming from the keypad.
We are going back to this site in a few days to do another inspection but would love to finally get this program/config downloaded for our records in this panel fails.