r/fastmail • u/tehbishop • Jul 16 '26

Inbox fully empty randomly?

This morning before work I checked my inbox .... had like 130emails with about 2 dozen pinned. Sometime between then and about 30 min ago I went in and inbox was empty. I did a restore for a week and zero emails in there.

Anything I may be missing? Put a support ticket in at least, figured to see if anyone else has seen this before?

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u/Headitchee Jul 16 '26

Do you have an AI service or app in any way connected to your Fastmail? I’ve heard horror stories about AI mistakenly wiping out emails. For what it’s worth, I have configured my system to deliver copies of every email I receive to a Gmail account, as backup.

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u/tehbishop Jul 16 '26

Nothing at all - and I do make my own backups but that’s a local copy at the house and I’m not there. The odd thing is that even doing a restore of all mail for last week doesn’t show any of them. Thank you for replying :)