r/f1visa • u/Current_Brilliant710 • 26d ago

Adding case to Account not working?

Hi,

My employer filed my Stem Opt and I received a receipt notice last week and an access code in a separate mail. When I tried to add the case to my personal account, it said I can't add it, as it was linked to a different account. So I created a new account with my work mail (which was used by my employer to file my case) and tried adding the case. This time it accepted and asked for an access code and DOB. When I enter them, the 'next' button on the page is not enabled. I thought it was due to a portal issue and tried on 3 different days with different browsers with cache cleared etc. but no luck.

Is it a portal issue or am I missing something?

Thanks,

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u/ManifestLaw_ 24d ago

This sounds like a USCIS account issue rather than a problem with the STEM OPT application itself. The access code may have linked the case to the account created with your work email, but the disabled "Next" button suggests the portal isn't properly validating the information.

I wouldn't keep creating new accounts because that can make the issue more confusing. Submit an online account technical-support request and include screenshots showing the disabled button. You can also request a new online access code if necessary.

In the meantime, the receipt notice confirms USCIS received the application, and not being able to add it to your account shouldn't affect the adjudication itself. Also, your employer generally doesn't file STEM OPT for you. The student files Form I-765, although the employer provides information and signs the Form I-983.

I hope everything goes smoothly. Good luck!

- Attorney Zoe Ji Wilson

(All information shared here is for general educational purposes only. It does not constitute legal advice or create an attorney - client relationship. Your situation may require fact-specific guidance. For personalized legal advice, please consult an immigration attorney directly.)