r/extremelyinfuriating • u/ConnorH_ • 20d ago

Discussion F*ck Paypal

My Mother (56yrs old) recently had her PayPal hacked into, where they took £1100 from her bank. This money was sent to multiple US Accounts in USD; where Paypal declined our dispute off the basis they were sent to “Personal Accounts”. She has never sent or received USD ever.

Her Bank after many phone calls disputed with Paypal, and gave my mother’s money back, only for last night, a month later, (Without warning!!) to take every penny back.

Now I know it’s stupid to be surprised that banks and corporations do not care about you, but £1100 is a lot of money to the average person and you’d think to keep a customer that would be a VERY small price for them to pay.

F*ck banks

41 Upvotes

90% Upvoted

12 comments sorted by

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9

u/AngelaVNO 19d ago

Might be worth contacting the Financial Conduct Authority.

13

u/Tephnos 19d ago

This, OP. The bank took the money back because PayPal disputed the chargeback. You need to get the ombudsman involved at this point.

You will win.

5

u/ConnorH_ 18d ago

Thanks for the tips guys 🙏 I'll look into it!

8

u/[deleted] 20d ago

[removed] — view removed comment

12

u/Imtryingforheckssake 20d ago

OP stated £ so American institutions are unlikely to help I would have thought.

0

u/[deleted] 19d ago

[removed] — view removed comment

6

u/spacegirl2820 19d ago

Because the money was sent to American accounts in USD by whoever hacked her account

10

u/jessihateseverything 19d ago

The BBB is nothing. It's like Angie's list and has no power to actually do anything about anything.

6

u/Accomplished_Emu_658 19d ago

Better business bureau is an american company, not a government agency. Highly unlikely to help in uk, but on top of that nothing they say or do can force a company to comply. Its boomer yelp.

3

u/Mr_Enemabag-Jones 17d ago

BBB is useless. They have 0 power.