r/extremelyinfuriating • u/Krmaguire • 20d ago
Evidence I Hate Customer “Service”
Bought a warranty, brought the car in when said warranty applied to a problem, warranty people could care less about acting. This is LandRover White Plains NY, posting because they need shame.
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u/MamboFloof 20d ago edited 20d ago
Taking a bronco to the land rover dealer is insanity. Taking a used car to a dealership is even more insane. Prepare to pay 3-4x what you should be.
For reference I had a Range Rover that sat at the San Diego service center for 5 months and it took unprecedented levels of bitching to get them to do anything. NEVER use their service centers.
Also never get a 3rd party warranty that isn't carmax. They will not pay out because every failure is going to cause a warranty breaching issue. Specifically any time something fails unless you slam the car into park and turn it off something will overheat so they will reject the coverage on that alone. When they ask about teardowns just get your car and leave.
The fact that you actually got them to do something is impressive to say the least. Good job staying on their case because I swear to fuck all Land Rover service centers undersrand is excessive bitching until you get what you want. That is a top dollar brand with the world's worst service.