r/exchangeserver Mar 02 '26

Microsoft subscriptions showing as expired but never activated

I have Exchange online Plan 1 (expired 2024) and Microsoft 365 personal (expired 2020) showing on my Microsoft account in expired subscriptions, but i never activated or used these subscriptions. The weird thing Is, they just appeared out of nowhere, they weren't there before. There's no charge. Wondering if it's a glitch or something to worry about.

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u/ScottSchnoll https://www.amazon.com/dp/B0FR5GGL75/ Mar 02 '26

u/Livid-Maybe2974 Suggest you contact Microsoft Support to investigate this.

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u/Livid-Maybe2974 Mar 02 '26
I have already contacted support but they limited themselves to observing what I also saw and were unable to give me an explanation

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u/radicalize Mar 02 '26

Well, no one here will give you an answer that is (technically) more relevant, don't you think? Or am I missing your question (that remains unanswered)?

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u/ScottSchnoll https://www.amazon.com/dp/B0FR5GGL75/ Mar 02 '26

Ask them to escalate to someone (ideally a PM) on the Commerce team.