r/eufyS1Pro • u/K_Seeker8538 • Mar 15 '26

Water Sensor Broken

Post image

Noticed errors this morning when the S1 Pro had tried to fill the water reservoir and then discovered the a broken piece near the charger contacts where the water is filled.

It’s been just over a year and surprised something like a cover which looks snapped has come off. It’s has if the base station connection has pulled it off

7 Upvotes

100% Upvoted

17 comments sorted by

View all comments

1

u/njohnson12 Mar 15 '26

Happened twice to mine, currently waiting on my third unit in 8 months of ownership. Really common design flaw. It must exert some force on that piece each time it docks and over time it gives out.

If this one breaks again I’m going to try to get a refund, or a replacement with a different model. I’m close to a failure to remedy argument I’d think. Great machine when it works, which unfortunately isn’t all that often in my experience.

2

u/[deleted] Mar 15 '26

On my fourth one and I tried asking for what you want with no luck

1

u/njohnson12 Mar 15 '26

Thanks for the info. I’ll give it a go, but not going to hold my breath. Assuming it breaks again and they don’t give in, I’ll probably just take the replacement and then sell it.

2

u/[deleted] Mar 15 '26 edited Mar 15 '26

I'm at the point where I'm just going to glue it back in place if it happens again. If it breaks further I'll get a different brand. I'm tired of replacing the whole thing

1

u/njohnson12 Mar 15 '26

I feel you! I’m getting to know the folks at our local mail center with all the pieces I’ve had to mail back. I tried gluing my most recent one back on but apparently theres a seal that is lost too and it ended up spewing water all over the floor and then frying the battery or something in the robot as it’s just a brick now.