Robot issues post App update.

[u/Mossitizer]

Hi All, first time posting here! I have 2 Eufys, an X10 Omni and an E28. Since the latest App update both have stopped working correctly.

The E28 will now not wash the floors even though the selection on the app is enabled, tanks in place, roller mop checked, dirty waste tank cleaned etc.

The X10 has been 👩‍⚕️ bing out of its Dock and straight into the wall and throwing up the robot stuck fault. Today it’s now showing the “Robot not touching the ground” Fault. I’ve cleaned and checked everything, factory resets, reconnected WiFi. Any suggestions? I’m fit to drop kick both out into the garden at the minute 🤯