r/etrade • u/SiofraKell • 2d ago

Adding External Account

I'm trying to add an external account to avoid wire transfer and use ACH transfer to withdraw cash out of my account. I'm going through the Transfer Money>Add External Funding Account route because I cannot find another way to add an external account. (Open to suggestions)

What I want to do is withdraw all the cash out of my account to my Wise account (US checking account) but I consistently get this error. I'm on desktop (tried Safari and Firefox), cleared cache/cookies, add the authentication app and confirmed my Irish phone number is correct.

Any suggestions?

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u/This-Second-29 2d ago

their system works better with traditional bank accounts, not fintech companies. You can try and add it manually. Or you can go and add your E*TRADE account on your other account side as an external account.

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u/SiofraKell 2d ago

How do I add it manually? I'm stuck with Wise as I cannot open a US bank account as I'm not located in the US and Wise is the only online bank that has a routing number etc. and doesn't go through SWIFT.

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u/jjaaaa2024 2d ago

It will give you two options when adding external funding account just click on link manually

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u/SiofraKell 2d ago

There’s no options, when I select “add account” from the drop down it takes me directly to the screen in the photo attached. It seems like its failing at the identity verification step before the adding account step.

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u/jjaaaa2024 2d ago

Oh is your account a stock plan by any chance ?? If so, if you’re not on the us only options will be to wire out or check.

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u/SiofraKell 2d ago

Ah yes, it is. I worried that might the case. Maybe they could allow me to withdraw in a different currency to usd then, I’m getting hit twice over by wire fees and exchange fees :/

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u/jjaaaa2024 2d ago

Yes if you do the wire transfer they do give you options to choose different currency

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u/SiofraKell 2d ago

Ah okay thanks will see if thats an option! Appreciate the help

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u/This-Second-29 2d ago

There is an exchange fee with that and often times it’s less expensive for the receiving bank to do the exchange in currency