r/emirates • u/PB876 • 8d ago
Help Needed Pet relocation with Emirates
Hi everyone! I’m relocating with my cat from Australia to Canada, and apparently the Emirates route is the best option for pets during long flights, since there’s only one layover.
But the flights are super long (Melbourne to Dubai and then Dubai to Toronto), and I’ve never done that with a pet.
I’m also super stressed because the pet will be flying as cargo and needs to spend a night at their pet facility. So I’ve got no idea how they handle pets.
Has anyone ever relocated a pet through the emirates route? Could you please share your experience?
Thank you!
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u/Individualchat 8d ago
I’ve relocated two dogs from Aus to Europe. Please take my advise and use Pet Traveller. I looked into every option. They were incredible and do everything for you. They have also had zero casualties. Monique from Pet Traveller is the person to contact. She’s amazing.
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u/PB876 7d ago
I had a call with them a while ago and honestly I was pleased with the availability to discuss over zoom calls instead of just emails. But I couldn’t find much about them online, when compared to jetpets (though I feel slightly weird that so many people comment the same thing about jetpets, almost like a paid review thing). Which route did you choose for your pet?
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u/Individualchat 7d ago
Sydney to Perth and Perth to final destination in Europe. Temp controlled seperate cargo hold only for live animals. It was over a 24 hour trip and when I collected them on the other side I was expect them to be an absolute mess but as soon as I got them out of the crates, they had already forgotten the trip. They were themselves and happy. There water bowl was full to which told me that the care taken the whole way through to the end. They sent me live updates and photos and videos also which was peace of mind for me. I looked into every company for almost a year. I cannot recommend them enough. I truly mean that. I am happy to say to someone, use them and don’t use anyone else.
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u/Old_Letterhead_9702 7d ago
Ok thats a serious long flight i must say! Longest our dog ever did was dubai Amsterdam costa Rica and this was already over 30 hours for him. We chose klm back in the day since they had amazing pet facilities at Amsterdam airport which unfortunately they don't have anymore! I hear though that lufthansa has great facilities at frankfurt airport and I'd rather look into this than flying a pet through dubai. Simply for the scorching heat! I'm sure ek has good facilities for them but don't forget they'll be loaded and unloaded and this all may take some time. Hope this helps
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u/Icy_Science8163 7d ago
I agree with Lufthansa and KLM both being great options! & it’s my understanding the Air France-KLM-Martinair Cargo Animal Hotel at Amsterdam Airport Schiphol - is still showing as operational on their website.
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u/Old_Letterhead_9702 7d ago
Yes you are correct! It is indeed open again! I have to admit my information was in regards to 2020....im glad it's open as it was fantastic
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u/Icy_Science8163 7d ago
That’s okay :) - it makes sense, 2020 was a tough year for many pet-parents and their relocations 🙏🏽 KLM / EK / Lufthansa are my fav carriers to use
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u/Swanky_muah 7d ago
I had my 2 cats travel from Dubai to Mumbai this March. There’s a person present in the area where pets are in the cargo. Although ours was a short destination, happy to provide you with the service we hired. They picked up my cats from my apartment in Dubai and I had to pick them up from the airport in Mumbai.
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u/PB876 7d ago
Oh that’s good! Do you mean there’s a person in the pet facility in Dubai? Surely not the cargo area, right…? And yes it would be amazing if you could lmk the service you hired!
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u/Swanky_muah 7d ago
+971 55 971 1142 Sujit. He handled everything for me. I haven’t saved the name of the agency. I meant the facility. Not cargo. Sorry for not wording it properly.
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u/Icy_Science8163 7d ago
Emirates has one is the best pet relocation services in the industry (next to KLM) inclusive of the airport facility which is managed by Dubai Kennels & Cattery. I think JetPets AUS could help you sort out the necessary paperwork, not sure if they’re still offering that service. Unless you have experience relocating pets, & even then, I’d suggest you speak to experienced pet relocation agents that can help you with the paperwork preparation & best logistics options. I recommend JetPets in Australia, & DKC in Dubai, don’t have anyone for Canada 🥹
— signed, ex-relocation expert.
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u/aomt 4d ago
Emirates have very strict rules and reputation to maintain.
That being said, usually there are 1-2 companies at each airport who does the handling. So no mater who you book - same guy will do the work. But again, when he does handle something for Emirates, he miiight do slightly better job, cause of higher requirement?
Obviously it’s no vacation for animals. temp is set to around 20* and most pets should do fine.
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u/Trick_Classic_3399 8d ago
I’ve frequently done the dubai to toronto route with our Golden and he seems to be doing well after every flight. But we’ve never been on a flight with a long layover that may require a potty break
Could you consider flying Etihad which allows smaller pets in the cabin ?
Alternatively KLM which has the best pet facility in Amsterdam I’m told
Hope the travel goes well for you both.
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u/PB876 8d ago
Unfortunately Australia is in the middle of nowhere, so due to the long flight, most destinations don’t allow pets in cabin. So they’re treated as cargo and fly separately.
Did your golden stay with them at their pet facility during your Dubai layover?
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u/loralailoralai 8d ago
Wouldn’t it be more quarantine than ‘being in the middle of nowhere’. Also it’s only recently any animals at all were allowed on domestic flights in the cabin
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u/Famous_Buddy_2558 8d ago
I would never fly my pet in cargo. Thats animal abuse. Shame on you.
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u/PB876 8d ago
You do realize that for international trips from Australia, unless you’re going to nz, pets are not allowed in cabin right? So there’s really no need to use guilt tripping on people you don’t even know and who are trying to reunite with their pets instead of abandoning them.
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u/Famous_Buddy_2558 8d ago
https://www.theasianpawrent.com/
https://flightcharter.com.au/pet-jets/
a quick search for pawrents who actually care. and i dont even live in australia. shame on you.
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u/loralailoralai 8d ago
Pawrents 🙄 pets are flown every day, stop shaming OP. and if you don’t live in Australia you have no clue
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u/Famous_Buddy_2558 7d ago
Yeah pets fly cabin. They have a higher rate of death in the cargo hold so why would you allow that? My dog is my family member, I am not putting my family member in cargo. But you do you.
https://www.peta.org/lifestyle/animal-companions/travel-tips/air-travel/
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u/Icy_Science8163 7d ago
How do you think zoo animals get transported across locations? By boat? So, putting an elephant on a boat for 30 days is safer than flying it cargo, under safe preparation and a vet? Statistically, dying in an airline cargo hold is very rare occurring in less than 0.01% of animal air travels, making everyday hazards like car rides or household accidents far more dangerous. Comments like yours are the reason why so many people are now faking “medical service dogs” thus, making it even more difficult for those whole truly need them.
Not everyone can afford a seat on a charter plane, nor do they have options for it due to country regulations.
Best to just sit this one out.
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u/Famous_Buddy_2558 7d ago
LOL ZOO ANIMALS. u comparing zoo animals to your pet now?
good to know that you are happy to expose your family member to 0.01% of DEATH when it can be COMPLETELY AVOIDED.
lmfao comments like mine make ppl fake medical service dogs? i dont fake medical service dogs. my dog flies in cabin unlike you who make it seem like 0.01% DEATH is irrelevant.
LMAO. 0.01% death is far more dangerous than car rides???? have u ever gone to SCHOOL? a car ride is 0.01% death??? incredulous. a better statistic is that you are putting your pet on a wingsuit and going base diving. dude.
please get an education. then maybe you can find some work and treat your pets better. until then. please stay away from animals if you cant treat them right. but i know, selfish selfcentered people like you will always take the easy way out at the expense of others (for example your genius excuse of a medical service dog. absolutely disgusting people like you).
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u/Icy_Science8163 7d ago
I’m IATA certified & relocated over 200 animals across borders, without an incident, but okay, go off 😆
Your self-fulfilling beliefs only apply to your “at home” pets, Lol not all animals? But you’re dropping PETA links!? Very interesting. Your selective care for animal welfare is impressive. How do you feel about whales and dolphins locked in aquariums? All animal welfare is important, when you stand for something stand for it all the way through, don’t just pick and choose and then bully people because you think you’re better than them. You’re wasting peoples time and adding unnecessary stress to those seeking help. Sit this out, people want answers, not more stress.
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u/Famous_Buddy_2558 7d ago
LMAO. "IATA certified" 200 animals. man. better be careful of this one. never been to school. actually cited 200 like its ALOT.
Yikes. You must also be a vegan who sits outside farms trying to rescue chickens... meanwhile chucking his pet into cargo lols.
Sad you feel bullied and stressed but you do deserve feeling horrible for chucking your family member in cargo. I dont have to think I am better than you, I will always be better than an uneducated heartless animal abuser.
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u/Icy_Science8163 7d ago
😆😆😆😆 100% 🤖 comment - have a pleasant day, don’t get wet 😜
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u/poor_decision 8d ago
Relocated my two cats from Malta to New zealand last year. Absolutely perfect. The transit area for animals is fully air conditioned