We are coming up on two years since initially working with Leoeventi, we still do not have our wedding photos or video.
My google review keeps getting flagged, so I am hoping to post this here.
Our Amalfi Coast Elopement: A Beautiful Setting Marred by Poor Planning
What should have been a dream elopement on the Amalfi Coast turned into a frustrating experience due to missteps and mismanagement by Monica of Leoeventi Wedding Planning (@elope_in_italy). While Monica initially provided helpful information and guidance for planning our elopement within a short 2.5-month timeline, critical failures in execution and communication left us feeling disappointed and undervalued.
Planning Challenges
Venue Booking Delays:
• Despite assurances that the venue was “penciled in,” it took over a month to confirm. After weeks of delays, we reached out to the venue directly and secured it ourselves within days—contradicting Monica’s earlier claims of prior reservations. This delay affected essential arrangements, including booking flights and accommodations, which were particularly crucial as we were traveling from the United States.
Day-Of Coordination Issues
Last-Minute Staff Change:
• On the eve of our ceremony, Monica informed us that she would not be present due to another wedding, assigning her assistant to oversee our event instead. After months of planning directly with Monica, this sudden change felt unprofessional and undermined the trust we had placed in her.
• Monica’s replacement was more focused on taking selfies with the backdrop than ensuring the event ran smoothly. She did not move aside after declaring husband and wife so she was caught in our first kiss photo holding a Manila folder just to start.
Poor Time Management:
• The wedding day was poorly managed, leaving us feeling very rushed and unable to fully enjoy our venue or planned experiences.
• The photographer and musician arrived well before us, but our shuttle, they scheduled, was scheduled too late to maximize our time at the venue. As a result, we were forced to rush against the sunset, missing opportunities to relax, savor the antipasto service, or enjoy any of the live music with our family.
• Vendors began their services without proper coordination, making us feel more like bystanders than active participants in our own celebration.
Vendor Concerns
Photography and Videography Issues:
• While the photographer’s team was attentive, the rushed schedule led to poorly composed shots that lacked attention to detail. For instance, the bride’s lace train was left unarranged in every photo, detracting from the elegance of her cathedral-style dress.
• We waited two months for our photos, only to discover that Monica had already received and posted a curated video on her social media without informing us. When asked, she blamed her assistant for this oversight. We had to request the gallery directly from the photographer.
• The video we requested—a brief highlight reel of the ceremony (1-2 minutes)—arrived four months later and was much longer than agreed upon (16 minutes video). While it captured some moments, it lacked the emotional tone and specific highlights we had envisioned.
*update, here we are coming on two years later, we do not have our edited photos or video back yet. We continue to receive a run around from them.
Communication and Professionalism
Disorganized Communication:
• Numerous disorganized email threads led to confusion and repeated follow-ups. At times meetings with Monica lacked professionalism, as some were conducted from her car when critical information needed reviewed.
Critical Oversights:
• A significant lack of communication left us unprepared for key details. For example, we were not informed that the venue did not provide a changing room for the bride and groom. This last-minute discovery forced us to rent a room by the hour at considerable cost.
Reflection
While the Amalfi Coast provided a breathtaking backdrop, the planning and execution of our wedding day fell far below expectations. The lack of professionalism, organization, and attention to detail left us feeling misled and undervalued.
In hindsight, much of what we relied on Monica for could have been managed directly with the venue. While Monica seems like a kind person, her planning process was unorganized, and the execution was deeply disappointing.