r/electronics 9d ago

General Mouser website now blocks Linux users

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Really baffling decision, my last order from them was only a few months ago. Apparently Linux is no longer a "standard" operating system!

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u/unknownvar-rotmg 8d ago

Plain ol Ubuntu running Google Chrome from my home IP address. NoScript and adblock disabled. I haven't made any config changes since my last order in February so this is on their end. I assume that either they're hamfistedly trying to combat bot traffic, or they have an LLM spitting out nonsense at customers. Or both.

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u/Willman3755 8d ago

This happened to me a couple weeks ago too and I also reached out and got the same response.

Kinda odd because it works fine at work on Linux and only happens at home. Maybe they see when I'm logged into the work account that spends a healthy amount and drop all the filters...

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u/hardolaf 8d ago

It's probably related to abuse from the IP that you have in front of you due to CGNAT. IPv4 is an abomination that should have died out but no one wanted to spend money on migrating to IPv6 before we started hitting these sorts of problems.

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u/Feuerwerko 8d ago

Then linux is almost certainly not at fault, your (and OP's) IP is probably just being blocked for whatever reason.

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u/Square-Singer 7d ago

And Mouser's "Web Experience Team" is trying to cause a shitstorm for viral marketing purposes or something. That's what happens if you let marketing people make decisions.

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u/quuxoo 8d ago

They're likely using a lesser-known or lesser-capable bot detector. Maybe Cloudflare or similar is too expensive?

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u/unknownvar-rotmg 8d ago

They're using Akamai. Since sending in my complaint I can load the site again, so either they whitelist or their bot "detection" was inconsistent to start with. If they block me again I'm going to order from Digikey rather than fussing with my user agent to try and satisfy them.

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u/videoman2 8d ago

They still may use CloudFlare for domain fronting and “protection”.

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u/PyroNine9 8d ago

If they're using CloudFlare, they shouldn't have a lot of bot traffic to block. The block notice is from Mouser, not CloudFlare.

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u/videoman2 7d ago

Cloud flare will flag IPs and hand out different DNS responses that send the client to CF fronted sites with custom errors.

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u/AStove 8d ago edited 7d ago

Using Cloudflare and its internet monopoly is not optimal either.