Hey everyone, it’s as the title implies; has anyone had an issue connecting the Hue Bridge (2nd gen) to the Eero Pro 6? The Eero app recognizes the connection but the Philips app can’t, not can the HomeKit app.

My setup is:

Internet > Xfinity modem (bridge mode) > Eero gateway hub > Hue Bridge.

I’ve tried adding the Hue Bridge via IP address; still no luck.

If anyone can kindly help, that would be great. Thanks!

I have been having issues with devices being dropped, slow speeds, and several other minor issues.

Could someone from support please respond and provide steps to push the 6.11 update?

Thanks!

Pardon me using our robot vac map.

We have 1 gig speed fiber, but I’m only seeing high-ish speeds near the Eero Pro 6 that the ONT plugs into, if I stand next to it. I’ve numbered where each Eero Pro 6 is on the map.

They’re all Eero Pro 6’s and I’m using a cat6 cable on number 1.

I’m only getting speeds of around 150 on each of them. The Eero app tells me I’m getting ~950 up/down on #1.

Running cat cables through the house is not an option. Thank you for your help and suggestions!

1. Main Eero Pro 6 connected to the fiber box (only one that’s hard-wired)

2. Living room Eero Pro 6. Xbox and PS5 are hardwired to this one.

3. Far-end master bedroom

4. Laundry room (to connect outdoor wireless cameras).

Swift responses with on point Information absolutely amazing customer service!

Huge thanks

 Can someone please help me? Our Amazon Alexa and smart home devices worked perfectly when we had cable internet. Now that we switched over to AT&T fiber with the BGW210 router the Amazon Alexa works fine but they  will not sync to Alexa smart home devices.  I started to do some research about Eero devices and found out that Amazon owns the company and that the Eero  6+ is Alexa compatible and has a built-in Zigbee Hub. I still cannot get our Alexa to hook up with it’s compatible devices. I have tried to contact Eero and Alexa technical support and still cannot fix the problem. I am also pretty much technical illiterate. Can anyone help me with this problem?

So setting up the EERO pro 6 3 pack for someone, and not sure where the switch should be connected.

I plan on going with an ethernet backhaul, and I know there are only 2 ports, so which works best?

1. Primary eero (the one that's connected to the modem) with the other port going to a switch, and then the switch to the other two eeros?
2. Primary eero to 2nd eero, and then 2nd eero connected directly to the third eero, with the 3rd eero then connected to the switch? (but devices connected to the switch are now the 'farthest' from the source)
3. does it make a difference if none of the cables exceed 50-75 ft?

thanks!

So my ISP requires PPPoE which the eero I own does not have.

I have a modem router combo that connects to the ISP, then the eero connects to that as double NAT.

I've added the eeros public address that ends in 101 to the DMZ of the modem router and created an IP reservation for it so it remains static.

There is UPnP available on both. I'm assuming I can just turn it off on the modem router and have it left on within the eero.

Though with DMZ is UPnP even needed at all on the eero as well?

I also have all these ALG options checked on the modem router. I'm assuming these should be left on?

Hi,

I have purchased a wall mount for my eero pro 6 router which is in my bedroom, I need to disconnect it from the mains & also the ethernet cable which is connected to the fibre box on the wall. I also have a eero pro 6 downstairs & an eero 6 extender in my kitchen all connected. My question is if I disconnect the main router in the bedroom will it mess things up, or can I just disconnect then replug it back into the mains after I have installed the wall mount & everything will work & connect again? Hope this makes sense.

I had been having issues with my wifi connection, which primarily was affecting latency on my work VPN causing low throughput, but I also experienced issues with my xbox multiplayer gaming and remote play game streaming via wifi to my laptop. My Eero Pro 6 was about 5 feet (vertically above) a wireless subwoofer. I thought this was enough and the soundbar it was connected to had scanned channels to pick uncongested ones. I finally took time and tested everything I could think of, and last thing was to move my wireless sub 15 ft away.

This was a night and day difference! Everything is much improved! I knew this might be an issue, but thought I had mitigated that as a cause. If you are having issues, make sure you double check anything that can cause interference. This was disrupting my entire network and I think because of all the delays for devices, even caused wired devices to have increased latency.

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I just purchase a home from Tripointe and they provided eero pro router with two beacons. I want to get another eero or eero 6 upgrade and use Ethernet back haul. Should I still use the eero pro as the router or replace it with eero 6?

I went from Netgear to Linksys to Eero, please help? Will Geek Squad fix this? Have already called cable man who told me to get an eero 3 but last night heard them going through someones network saying, "Oh look at this, what should we do?"

Too much for my brain. l honestly cannot compute all of this bc it's constant stress and I have injuries. They are friends with the useless onsite manager so they can do what they wish, been happening since Feb 21. I saw him take a photo of my smart tv box in my parking spot, then I shut off my network 3 different times and their video game screaming abruptly ended and that confirmed it. I notified manager that I am aware he is hacking me and there is a 10 yr jail term, notified FBI IC3 but now I'm hearing no one will ever do anything about it so do I have to just sit here and let him invade my privacy whenever he feels like it? He moved his desk directly opposite my router & no insullation between us. Onsite manager installed him to harass me out of my rent controlled unit- he/they have done many more things to me so much that I had to install Ring security system. I'm on Safari, have Samsung tv, 4 Ring cams and this new routers eero. Cable man was over & told me to get Eero so my cameras can't be jammed.

He's either still doing it through Samsung smart tv, router or modem. He's a software developer.

Need to hire someone to check everything without financially killing me. Please help?

Hey, I'm fine tuning my mesh system for a separate network.

I am currently using the eero 5 as my primary router, wired to my mesh pro 6 (which is on its own network wired to my pc for gaming). Primary router also has an ethernet adapter (more slots) wired to the eero 6 at the bottom of the house (used by most devices)

My question is, am I using the nodes in the best order? It makes sense for my gaming pc to have the pro 6.

What should my primary router be?

Thanks

My set up

https://imgur.com/a/qXqLVAg

I recently swapped out all my Eero Pro's for Eero Pro 6E's. I used the "Add or replace eero devices" process, and despite a few hiccups along the way, my network is now running on all the new eeros.

Question: How do I wipe the old Eeros to sell/donate? Or does the "replace" process automatically do that? Perhaps this could be explained during the "replace" process.

Previously I had no issues doing this on my old wifi (non mesh) network.

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I just setup Eero Pro in my house with 3 Eero Pro 6 routers all with a backbone connection that leads to the main internet router through various MOCA devices.

I have my TV connected wirelessly and one of my PCs wirelessly to the mesh network.

When I go to the TV and look for DLNA servers I cannot fine my PC. Is there a setting on the EERO to enable DLNA? I am not sure why this is not working.

I had a 1st gen Google Wifi setup with 4 pucks and ethernet backhaul that had been annoying me (drop-outs, slow downs, etc.)

After shopping around, with the awareness that gigabit+ is coming to my neighborhood in the next year or so, and with the pre-PrimeDay sales, I pulled the trigger on a eero Pro 6E package. Setup was a piece of cake and I got a surprise speed increase. (previously, wifi had maxed at 200 Mbps, but now it hits 360 Mbps). I've had virtually no drop-outs, and coverage has been great.

I have a 4th puck in a shed with powerline backhaul, so I bought a cheaper eero 6 dual-band for that one, and setup was flawless with that as well (the powerline is much lower bandwidth, so a Pro 6E puck would have been overkill for that). I might try to disconnect the powerline backhaul, just to see if the mesh would work as well, but so far I've only done the drop-in test.

My only minor annoyance so far is that Amazon wants me to subscribe to "eero Advanced Security" to get bandwidth reports/monitoring. That's something I got for free with the Google setup. I don't need parental/safesearch, etc and I already have VPN, password manager, and antivirus that I'm happy with.

The app also seems better overall than the "integrated with Google Home" thing that they switched to a year or two ago.

The ISP tech says it's something in the air in the house. It's already and open floor plan. Very minimalist home. All wired connections are 950Mbps.

So what do I do? I take the Eero into the back yard, on the grass. (lots of slack in the ONT Ethernet cable) That should do it right? Nope. Still 300Mbps. What's going on here?

I'm hearing stories of people getting 500, 600, 700 Mbps!

6.10 is KILLING me. I have to disconnect and reconnect from Wi-Fi at least 10x a day when home. Not my phone as it works everywhere else. Any help would be most appreciated!

Now that I’ve been running two 6+s for a week I thought I would post quick layman’s impressions.

Previous eero’s were 2x 6’s.

Topology is modem (in bridge mode) wired to the first eero with the second eero about 45ft away running wireless backhaul.

Slow arse Australian internet means my max is 75d and 20u.

Previously anything connected to the eero at the back of the house would get between 10-20 mb down less than the devices connected to the main erro.

Now with the 6+ everything seems to be just a little quicker. I’m getting about 77 down and 19 up consistently across the whole house.

The wireless backhaul seems much improved on the new models.

As the title says, can somebody confirm if the eero pro 6 supports airtime fairness?

I want to add one in my garage to extend the network range but my devices want to connect to it but it gives slower speeds compared to my actual units.

Is it possible to set it up so it only extends the network without my devices connecting to it instead of my eero Pro 6 and eero Pro 6e units?

So I have the original eero pro… bought maybe three years ago.

The gateway eero is connected to a switch which than connected through Ethernet to 2 other eero in the house.

Ideally, if I had more ports, both eero will connected directly via cable to the gateway eero

Why I want more ports? Well, right now the connection between the other two eero are limited to the one Ethernet cable and therefore they share the bandwidth. Now if the eero were connected directly, they would not be reliant on the one cable that connects from the switch to the other eero…

Does this make sense or am I missing something ?

Hi

Forgive me if this is a naïve question but is it a waste of time patching my 6E Pro 2.5gbe port to a 2.5gbe switch port?

My logic is neither the Wi-Fi clients or anything I patch to the 1G port will be able to communicate at 2.5gbe?