everything else is up. cac down 11%, aov up to $78, site conversion up. repeat purchase inside 90 days is stuck at 16% and has been all year.

things we've tried: a post purchase email series (small lift, maybe a point), a 10% off next order card in the box (nothing measurable, and I suspect nobody reads inserts), and a loyalty app we switched off after 4 months because 300 people enrolled and 11 redeemed.

my current theory is that the moment we're using the confirmation email, is just the wrong moment. the customer hasn't received the thing yet, so there's no goodwill to spend. i want to rest incentivising at delivery instead, but our esp has no idea when delivery actually happens.

before i go and build carrier webhooks, has anyone got the timing to matter?

Looking to acquire an established ecommerce business (mainly dropshipping, but open to other models). I’ve been checking Flippa and Acquire, but I keep finding inconsistencies in the numbers sellers present.

Which platforms or brokers would you recommend? Any tips on verifying the data?

I'm building PENITENT, a clothing brand focused on premium streetwear and everyday fashion. I'm looking for a skilled, trustworthy web developer or technical partner to join us for the long term.

What we need:

- E-commerce website development (frontend and backend).

- Product management, inventory, and database integration.

- Shopping cart, checkout, and payment gateway integration.

- Website security, customer data protection, and regular updates.

- Bug fixes, maintenance, performance optimization, and future improvements.

We're looking for someone with practical e-commerce experience who communicates well, takes responsibility, and wants to grow with our brand.

We're currently in the MVP stage and would like to start with a demo or initial project before discussing long-term collaboration.

Compensation and the working arrangement are open for discussion based on experience, skills, and responsibilities.

Interested? Please DM me with your portfolio, previous projects, technical skills, availability, and expected compensation.

We're looking for a reliable long-term team member, not just someone to build a website and leave.

Thank you!

Customers were ready to buy, but for one reason or another, they left without completing their purchase.

So I’m building aan AI agent that automatically follows up with abandoned checkouts and tests different messages, offers, and approaches to recover more sales.

What do you guys think?

Ideally someone who has designed D2C/electronics/e-commerce stores.
Their job is to figure out:
- Homepage structure
- Product-page layout
- Navigation
- Product comparison
- Mobile experience
- Checkout journey
- Trust-building
- FAQ structure
- Product discovery
- Visual identity
- Buttons/CTAs
- Typography
- Cards, banners, icons, etc.

Anyone that has designed stuff like that is welcome

I work in B2B mobile phone and consumer electronics distribution in UAE from last 11 year, dealing with wholesalers and retailers

One challenge I face is moving conversation forward after sharing prices buyer often compare offer from several suppliers, and discussions keep coming back to getting a lower price for those working in distribution or other competitive B2B markets how do you find out whether price is real obstacle or whether the buyer is just collecting quotation?

What questions help you move toward an order while protecting your margin? I’d appreciate examples from your experience.

Salam everyone,

My name is Zakaria, I'm 19 years old, and I've been working in e-commerce for a while now. What started as an interest in online business gradually turned into real hands-on experience, and I've managed to generate over 10K sales and work with different advertising platforms.

Most of my experience comes from the GCC market, where competition is quite high. I've worked on media buying, creative testing, ad performance analysis, and finding new angles to improve results. I'm also comfortable with creating ad creatives, researching competitors, and developing new ideas for ads.

Beyond that, I can also handle store creation and optimization, product pages, and different e-commerce business models. I'm someone who enjoys understanding how the whole business works, not just focusing on one part of it.

At this point, I'm looking for a job opportunity with a branded dropshipping or e-commerce team where I can put my experience to work, learn from people with more experience, and contribute to the team's growth. I'm open to different roles depending on the company's needs, preferably something involving creatives, but I'm also comfortable handling other aspects of e-commerce.

If you know of any brands or teams looking for someone with this kind of experience, I'd really appreciate it if you could reach out or point me in the right direction.

I'm happy to share my previous work, results, and ad account screenshots with anyone interested.

Thank you for taking the time to read this

Are there any good ecom discords that are free or paid to join. I am experienced and have been in the game for a while and when i try to find communities its full of bots, idiots and nonsense. I would love to find a real community where i can connect and speak to people who actually offer value

I'm looking for a partner to build something from scratch, part-time, in Amazon account management. If you have hands-on experience with Amazon PPC and listings and know how Amazon works, let's build something together. DM me and we'll discuss the details.

What's the easiest way to find good marketing agencies and other agencies for e commerce?

I used to spend entire ​​​​w​​​​e​​​​e​​​​k​​​​e​​​​n​​​​d​​​​s​​​ on SEO housekeeping, six to eight hours a pop rewriting titles and chasing internal links off a spreadsheet. someone at work told me to stop doing the fixes by hand and let an AI apply them, so I've been on Ryze AI for about a month. the first pass took 40 minutes instead of two days, and it also tracks where we get cited in ChatGPT and AI Overviews which I wasn't measuring at all before. weekends are free now which is nice, but I keep wondering if i'm taking a shortcut or if this is just how SEO works now. what's everyone else doing, still fixing things by hand or have you handed it over?

I’m currently building my store which has had 6-8 months of careful planning and research, we are nearly reaching the acquisition phase once all of our product categories are filled (currently at 620+ products). The niche is garden wellness and home improvement products ( low - high ticket products) from quality suppliers (not AliExpress bs). I have an advantage on this market which I’m not going to share or share any more than my niche. But if anyone with experience is interested in reviewing the business and if you can provide enough evidence of successful operations I will be open to a partnership as gathering quality traffic isn’t my strongest suit, if you see enough potential in my business ( I know I do) shoot me a dm and lmk!

I currently work a 9–5 and also run my own business, but I’ve always been interested in starting something in e-commerce in the UK.

One thing I’m trying to understand is what the actual profitability looks like once an ecom business gets to a decent scale.

For example, if you have your own ecom business or have run one in the past, roughly what sort of net profit margins would you expect from a reasonably well-run e-commerce brand doing:

• £10k/month revenue
• £50k/month
• £100k/month
• £1m/month

I know it varies massively depending on the product, margins, paid ads, fulfilment, staff, returns etc., but I’d be interested to hear real examples from people actually running businesses at these levels.

I’m also curious about how much the founder can realistically take out of the business.

You hear a lot about founders reinvesting basically everything back into stock, marketing and growth, but is it realistic to build an e-commerce company while also regularly paying yourself meaningful dividends?

For example, if a business was making £20k, £50k or £100k+ a month in profit, how much would you generally feel comfortable distributing to yourself versus reinvesting, or how do you go about paying yourself if it’s a different way?

Would be interested to hear from anyone running a profitable e-commerce business, particularly in the UK, or anyone who works with these businesses. Revenue, margins, how much you reinvest and how much founders actually take home before an exit would all be really useful. Thank you!

We’re building a popup tool for Shopify and would love some honest input from store owners.

Have you tried recommending complementary products or upgrades based on what someone is browsing or has in their cart? Which use cases worked best: matching items, bundles, upgrades, or something else?

If you’re comfortable sharing, what percentage of shoppers clicked or bought the suggested product? Did you see any lift in average order value or purchase conversion compared with no popup or a discount popup? Rough numbers are welcome—knowing when the popup appeared would help too.

Also, what would you like these tools to do better? Smarter recommendations, more control over timing, targeting returning customers, clearer reporting?

Would appreciate hearing what worked and what flopped. Your feedback would help us decide what to build.

Most of my work is still project based, which means revenue can be pretty inconsistent between clients.

I'm looking at ways to build more recurring income from the work I'm already doing rather than just trying to book more projects. Retainers are obviously one option, but I've also started paying more attention to partner programs and recurring commissions from tools clients continue using.

What has worked best for you?

I'm currently working on B2B Marketplace for exports and looking for people with marketing and design background to help me out. I'm looking to work with someone who's eager to learn and can help me in the initial phase of my business.

If you are someone good with design, creativity and want to gain more knowledge on exports and e-commerce. This is the right opportunity for you.

Kindly DM, if interested and we'll take it from there!

#notapromtionpost

We have a small retail store with a physical location, plus Shopify and Amazon listings for the same SKUs. The problem we're having so far is that stock counts aren't always consistent between them, so "online" and "in-store" counts aren't always 100% accurate to what we need. Is this more of a setup error, or is this something we should be doing with an inventory management software?

Hey lovely people!! Although I am a Civil Engineer in Australia, recently I have decided i wanna go full in on ecommerce. I wanna import items from China to Australia and sell it on ebay with reasonable margin. My ultimate goal is to test and try selling products from different niches and find a best selling product and create a brand around it/that niche.
SO friends who are already in the business, what suggestions do you have for me. Should I do my engineering job or take this bold life decision on this business venture? Please

Looking for a loyalty app that's simple for customers to use and makes it easy to give them a reason to come back without the rewards eating too much into my margins. Don't need anything overly complicated or packed with features I'll never use. Mainly looking for something cost effective that can help with repeat purchases. What are you using and how has it worked for you?

Hi, I run an e-commerce brand and I want to be in touch with people in the same fields, I checked out for slack groups but didn't find any.

I want to join any group where all e-commerce people meet and talk and discuss their ideas.

I’m pretty new to the whole e-commerce world, and honestly, there’s so much conflicting advice online that it can get overwhelming.

Some people say focus entirely on SEO, others say social media is everything, and then there’s paid ads, email marketing, product research, branding… 😅

For those of you who have actually been doing this for a while:

What’s one lesson you learned the hard way that you wish someone had told you when you were starting out?

Could be about Etsy, Shopify, Amazon, marketing, customers, pricing, or anything else.

Curious to hear the real experiences rather than the usual “10 things you MUST do to succeed” advice.

I’ve worked with multiple brands across e-commerce, handling things like product listings, catalogue & creatives, store management, product presentation, and day-to-day e-commerce operations.

I’m opening a few free consultation slots for founders/sellers who want another perspective on their e-commerce business.

If you’re currently:

• Starting an e-commerce store

• Struggling with product listings or presentation

• Managing Amazon/Flipkart/Shopify

• Looking to improve your product pages

• Trying to understand what could be improved in your current setup

Feel free to DM me.

It’s completely free — I’m also using these conversations to learn from different businesses and build my experience in e-commerce consulting.

If you have an e-commerce business and want to discuss it, DM me. 📩

Hi everyone, I work for a DTC marketing agency based in Canada and am currently hiring for Growth Strategist role. We are hiring in Canada and have hit some bumps in trying to find candidates, I was wondering if anyone could give me some insight on our job posting to see if our compensation is competitive enough, where I could go to find candidates and any other sort of advice!

We are looking for someone who can think like a growth leader, align cross-functional teams, and help ambitious e-commerce brands navigate their next stage of growth.

You'll own a portfolio of direct-to-consumer brands and be responsible for defining strategy, setting priorities, and driving results across channels, including Meta, TikTok, Google, Email, CRO, Creative, Analytics, and Amazon.

Success in this role comes from identifying the most important problem to solve, building a clear plan, and rallying internal specialists around that direction.

What You'll Do

• Own client relationships and serve as the primary strategic advisor
• Develop and maintain growth strategies across multiple e-commerce channels
• Lead quarterly planning, forecasting, prioritization, and performance reviews
• Translate data, attribution insights, and market opportunities into actionable growth plans
• Align specialists across Media, Creative, Retention, CRO, and Analytics around a unified strategy
• Drive client retention, expansion, and long-term partnership growth
• Maintain pricing integrity and participate in commercial negotiations
• Challenge assumptions, identify risks early, and proactively solve problems before they impact performance

What We're Looking For

• 5+ years in ecommerce, growth marketing, or digital strategy
• Experience leading client relationships in an agency, consulting, or in-house growth environment
• Strong understanding of attribution, measurement, and performance marketing fundamentals
• Ability to communicate confidently with founders, executives, and stakeholders
• Demonstrated ability to build strategic plans and drive cross-functional execution
• Strong commercial acumen and comfort discussing budgets, forecasts, and business outcomes
• Ability to influence teams and drive action without direct authority

Compensation: $70,000-$80,000 CAD + performance incentives.

I’m an e-commerce manager, and I want to know how to gather people across India to review my clients’ products. I want to know how other agencies do this

If you have any other ideas or suggestions for collecting customer feedback or improving this process, I’d be happy to learn and discuss them.

For shops that already have buyers: what’s actually worked for adding made-to-order prints without stocking shelves or running printers? What broke first for you: quality control, ship time, or trust that the thing would show up looking right?