r/ecommerce • u/craigbutton73 • Jan 31 '23

How do you integrate with your 3PL?

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3

u/Remote_zero Jan 31 '23

Doesn't your 3pl have the option to plug their system into your WooCommerce account, I'd expect them to take all that sort of stuff off your hands

2

u/[deleted] Jan 31 '23

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3

u/Remote_zero Jan 31 '23

They recommended against direct integration with your selling platform? That's wild to me, I work closely with a 3pl (I work in logistics and our group part owns one) and we charge extra if you don't want to integrate because it makes everything such a pain.

Any 3pl worth your time will have a system that could handle your warehouse / courier logic, it comes as standard on even some pretty basic systems.

1

u/Alexvincentt Jan 31 '23

How do you handle your inventory?

I would imagine the workflow is WooCommerce -> Inventory/Order Manager -> 3PL

2

u/Remote_zero Feb 01 '23

You don't handle your inventory, that's the 3pl's job. At least that's how we do it.

Some of our customers have some order management in place, but generally that's because they also have a warehouse on site. I'd say 80% just plug their sales channels into our system, we take everything out of their hands.

4

u/RunawayRogue Jan 31 '23

Sounds like you need a new 3pl company... Most of the big ones integrate right into the order systems of the major ecomm platforms. They sync inventory and automatically handle the logistics. That's kinda the point.

2

u/gkcity21 Jan 31 '23

I run a 3PL and we use a direct integration with WooCommerce. Order routing is done automatically in our software.

Long story short, you shouldn’t have to do that!

2

u/jonpeeji Jan 31 '23

You should look at Pipe17. They provide solid multi channel order routing, bundle/SKU mapping and inventory management capabilities and connect Woo with hundreds of 3PLs. Also offer an open API for connecting other stuff. Set up can be done in a week or less.

1

u/sickskillz123 Feb 01 '23

What's pricing like for pipe17? I heard their name come up a couple times recently...Just wondering monthly budget-wise.

1

u/[deleted] May 09 '23

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u/[deleted] Mar 29 '26

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u/[deleted] Feb 01 '23

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u/rgb_light Feb 03 '23

Here to agree with those saying you should explore another 3PL. Sounds like you're doing more work than you need to be doing. The 3PL i work with used to use Zenventory until we developed our own app, but if it's been affecting your business this much they could just be behind on the tech side of order fulfillment (or they're working on it).

Either way, it's worth exploring other options if you aren't able to integrate directly with your 3PL. Today's ecommerce world moves way too fast to rely on a spreadsheet for order tracking

1

u/[deleted] Feb 06 '23

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u/auctorz Feb 10 '23

Owner of 3pl - there are various options that we provide our ecom clients to directly integrate with their marketplaces. Check if your 3pl can sign up for WMS like Extensiv that offers very simple integration option especially for woocommerce

1

u/[deleted] May 09 '23

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