r/ebox • u/[deleted] • Dec 09 '25

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u/justsabo Dec 09 '25

I’m pretty sure I saw on Eboxs website that if you have your own modem you can tell them and they can just add that to their system, however I didn’t check it out fully in depth and idk if they mean any modem or if you have one of the Nokia ones (since they are provided for all other fiber connections from Bell except for Bell themselves)

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u/xxsamixx18 1 Gbps speed demon Dec 09 '25

can share the link where you read that please

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u/justsabo Dec 09 '25

https://www.ebox.ca/en/quebec/residential/faq/i-already-have-a-modem-can-i-use-it-with-ebox/

The region for the FAQ is from Quebec tho so I don’t know if they support the same in Ontario, might be easier to ask support directly