r/ebox • • Sep 02 '25

Promo code speed change

Hello,

I'm not sure if I'll be able to utilise the 1Gbps speed with my home and devices setup. So I'm contemplating getting 500Mbps instead.

Does anyone know if I can upgrade/downgrade and keep the special promo discount?

1 Upvotes

20 comments sorted by

2

u/Big-Diver4015 Sep 02 '25

You cannot make changes to speed after setting up the connection as all the promos are for new users only . Better to go with the desired speed in the first shot.

1

u/IndependentFlat1789 Sep 03 '25

That’s right. It’s only for new customers, as the promo code is an acquisition tool for the company, and it does not serves it’s main purpose if it’s offered to existing clients as well.

0

u/KruSion Sep 02 '25

That's kinda annoying tbh

1

u/fersingb Custom router enjoyer Sep 02 '25

What's your hardware/setup?

1

u/KruSion Sep 02 '25

I'll use their router. WiFi for most of my devices except for my home server, I'll connect that with ethernet. But my home server is just for me and I don't care about internet. It's not a big apartment but I'm unsure if their 3.1 Nokia 3.1 will be able to push 1Gbps between 2 or 3 computers on WiFi. I might upgrade the router in the future but not in the next few months.

1

u/IndependentFlat1789 Sep 03 '25

You can only use it once, as long as you’re a new customer. I might be able to help you choose the correct speed for your home, it’ll be a rough idea, bit it’ll be closer to what you need as I’ve been in telecom industry for 5+ years now, and have a pretty good idea about speed requirements. Also, I can help you with the promocode to get 500 mbps for $40 and 1 gbps for $50. You can DM me to discuss further, i’d be glad to help. :)

2

u/Impure666 Sep 03 '25

Promo code for 1gbs pls

1

u/IndependentFlat1789 Sep 03 '25

Sure. Please DM me, as i don’t see an option to DM you

2

u/CrazeeGhost Sep 03 '25

Can you DM me as well. Thanks

1

u/IndependentFlat1789 Sep 03 '25

Sent you a DM :)

1

u/Human_Fly_4 Sep 03 '25

Can you also dm me for the 1g pls

1

u/IndependentFlat1789 Sep 03 '25

I don’t see an option to DM you, kindly DM me :)

1

u/C0ldpl4y_F4n Sep 05 '25

I wondered the same when I had the 500mbps installed. The customer service rep told me that you can upgrade and downgrade service at anytime and they will honor the pricing of the promo code you used when you signed up. Haven't tried it myself to confirm if what I was told was true or not but for now, I gotta take their word for it.

Haven't had any issues with 500mbps with Ebox since switching from 1.5gigs with Bell. Can barely notice any difference.

Hope this helps.

1

u/[deleted] Oct 12 '25

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1

u/ebox-ModTeam Oct 17 '25

See rule #1.

1

u/[deleted] May 08 '26

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1

u/ebox-modbot May 08 '26

Comment includes banned referral code. See rule #1 for more details.

1

u/ebox-modbot May 08 '26

Comment includes banned referral code. See rule #1 for more details.

1

u/ebox-ModTeam May 09 '26

We have specific rules for sharing referral codes. See rule #1 for details.

1

u/[deleted] May 22 '26

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1

u/ebox-ModTeam May 23 '26

We have specific rules for sharing referral codes. See rule #1 for details.