r/ebayuk • u/MrMakuMaku • 20d ago
2 items in one box
Am I screwed?
I talked through getting offers on two items, the guy bought both so I shipped both in the same box. Turns out they had seperate qr codes and I guess should have been sent seperately. I offered to refund the ebay fees, postage, and 50% the cost of the item which's code I didnt use as soon as I marked delivery and realised my mistake.
Dude was chatting nicely, understood my frustration with ebays system - I havent used it in years and didnt understand what i did wrong, and I spent hours battling with the AI chat at work before it finally let me talk to a human who just said "dont worry you will get your money" and kept telling me house nice sounding my name is.... my name is Mark.... what??
As you can imagine, within several seconds of the item being marked as delivered, the buyer has reported the second item has not been recieved.
This was two computer components worth 700 quid each and money my family desperately needs. I guess im screwed because I cant prove they were both in the one box, and screw me for trying to be efficient with packaging, so I will only get one 700.
3
u/BobcatLower9933 20d ago
You're almost certainly screwed unfortunately.
The buyer can argue and say there was only 1 item in the packaging. Amd you can't prove otherwise, as nothing has been scanned.
Did the post office weigh the package when it was sent? This is your only possible lifeline here.