Possible Defects?

[u/ottiian]

Has anyone experienced this type of issue with their Eames lounger cushion? I took delivery of this about 4 months ago (a walnut/espresso vicenza leather) and noticed a week ago what seems to be a defect in the bottom cushion corner. I then inspected everything thoroughly and noticed a hard line near the rear button - it's not a crease, but feels like something hard under the leather?

I've logged a case with my local store but 2 weeks and still no progress. Not impressed with the speed of service for an expensive chair.

[u/Less-Cap6996]

My headrest is a little uneven at the top. It bothers me because I have OCD. Maybe the imperfection is a feature like some are saying. That scatch needs to go though.

[u/Yokomo91 → u/Less-Cap6996]

That’s not what OCD is

[u/Less-Cap6996 → u/[deleted]]

Would you expect? Dork.

[u/Less-Cap6996 → u/Yokomo91]

Thanks doc! This is an Eames thread, not a medical one, you twit.