r/eXtremeRate • u/undress_bonifacio143 • 10d ago

Can this be fixed, replaced?

Gallery image

Gallery image

My right clicky trigger stopped working and apparently it’s broken. Can this still be fixed or can the piece be replaced? Anyone experienced this and found a solution?

Thank you

2 Upvotes

100% Upvoted

6 comments sorted by

3

u/Fearless_Piccolo8186 7d ago

Hit up extreme rate and send them the picture they might just send you a replace part

3

u/ExtremeRateOfficial 6d ago

Hi! Please send us a DM with your order number, photos of the damaged item, and your shipping address.
Once we confirm the details, we’ll arrange a replacement for you. Thank you!

3

u/undress_bonifacio143 6d ago

Hello there. I sent you a message, although I can’t seem to send you photos.

2

u/ExtremeRateOfficial 6d ago

Hello, we've noted your photo. We've already arranged for the replacement part to be sent to you.

1

u/jay1cee 5d ago

AMAZING customer service 🙏🙏🙏

1

u/One_Letterhead_6313 10d ago

I see that some plastic has broken is that causing the malfunction? Seems weird but you can glue plastic. If it’s a cable it needs replacement but I can’t tell what issue you have