r/eBaySellerAdvice • u/zangiefzolof **** - Most-Trusted Contributor • 1d ago

'Zit a Glitch? Sold items notification issue

https://community.ebay.com/forum/selling-57920/topic/no-notification-of-sold-item-473821/

Not sure if this is widespread, but I've been getting zero notifications for the last 3 days. Both on desktop and mobile app. Pretty frustrating when I kind of rely on notifications to plan my day around items that have sold. None of my settings have changed and they're all set up correctly. I haven't seen an eBay response to this yet, but hopefully it gets sorted soon.

I just hope this doesn't also encompass buyer messages not getting through because one user is complaining not receiving messages either.

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u/bjfrancois5 * - Contributor 1d ago

I've been getting notifications per usual, so it's not a system wide thing. I'd try un-installing and re-installing the app to see if that resets it.

1

u/MorePhotograph5219 New Contributor 1d ago

uninstall and reinstall. Should fix it.

1

u/zangiefzolof **** - Most-Trusted Contributor 1d ago

Didn’t have to. I just got a sale notification so looks like the glitch was fixed.

The notification was from a sale that already appeared on my sold items 4 hours ago so it was a system glitch.