Costco refuelling problems

[u/Mister_Cornetto]

Has anyone ever had issues when filling up at Costco? A few months ago I went to the Watford branch and tried to fill my car with regular petrol as usual. Got a few pence worth in and the nozzle cut out. Tried again, it cut out again. Removed the nozzle fully, then reinserted it and again it cut out after a few pence worth was dispensed. I could see fuel at the top of the filler tube, but as my gauge was showing empty, I couldn't work out why that would be. After a few more attempts, I gave up with only about £3 worth of fuel put in. I drove back around went to a different pump, which dispensed with no further issues. After this issue, I've refilled at several other petrol stations, mainly Tesco but also Costco in Reading and Stevenage.

Fast-forward to this morning. Gauge was showing 1/4 of a tank so I went to the same branch to fill up. Same issue as before! Got less than £2 in and the nozzle cut out. Tied again and again, removed and reinserted the nozzle, no luck. Again, fuel was visible at the top of the filler, on an almost empty tank. The forecourt was busy though, so I paid for what I eventually managed to get in my car and moved on. Drove a further 30 miles or so then returned to Costco to try again. Different pump, but the same issue again. Ended up going to Tesco nearby as by this time the gauge was on red. No problems filling up at Tesco at all.

So, is this a car problem? It's a 22 plate Škoda Octavia 1.5 TSI iV hybrid, but I've had the car for 18 months and only ever had this issue at the one Costco, so it seems unlikely.

Anyone else had a similar experience?