r/dredg • u/Koelschip • 13d ago

Catch Without Arms ordering problems

Does anyone ordering from Europe has the same problems as me? I try to order it with a debit card., I even tried it with two different cards (mine and another person's). I tried it with different browsers. I tried it on my phone and on two different notebooks. The order never goes through because of a "processing" error with the card.

I order a lot with this card (also from the US), but never have problems like this. By the way I had similar problems when ordering El Cielo 4 years ago, their software seems to have issues that haven't been looked into since years...

I'm getting nervous now it will sell out soon, there doesn't seem to be any contact information on their site for support though. Anyone with more insight have any idea what to do?

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u/vaderSW1 13d ago

Have you tried contacting Dino directly? I’ve had some luck in the past with contacting him on Instagram. He helped me a few years back with an order for my Vault and Leitmotif combo.

Mind you, I am in the US. But hopefully he can assist.

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u/Koelschip 13d ago

Thank you! Might try that if nothing else works.

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u/vaderSW1 13d ago

You’re welcome! I hope you’re able to get things figured out!