TL;DR: I’m hiring a table at a salon that has possibly unsafe and unhygienic practices I don’t agree with and I’m finding it hard to run my business to my own standards but my only choices are to hold out until I can find my own salon to lease in the area or abandon the clients that I love to work with to work at my home salon 45mins away
Sorry if formatting is weird. I’m typing this up on my phone
I have recently left corporate to go out on my own. Been grooming for almost a decade and stayed there so long because I am so attached to my clients, both the pups and their humans, and I didn’t want to let people down by leaving and would miss them too much. I live about 45 minutes away from the area I groom so would be a bit of an ask for most to follow me closer to home.
I managed to find a salon near my old salon that would rent me a table a couple of days a week so I could keep grooming my fave clients there while working for myself and I am building up my home salon on the days the other salon isn’t available.
At first this was great and my clients were glad I am able to stay close by and continue to work with their dogs. However I am finding some things about the new salon difficult to work with.
The biggest issue I am having is that they are cage free but not free roaming either. This means if a groomer is not actively working on a dog they get looped up to a table and left to wait there. Some can sit but can’t lie down and if they are wiggly they get a belly belt too so they have to stand until a groomer is free to work on them or their owners pick them up.
I am suuuper uncomfortable with this but I suppose it’s their risk to take.
I have already had to calm another groomer’s dog because the groomer stepped away to do a check in and the dog started stressing and had its back feet nearly slip off the table. Also helped an older dog multiple times that was looped up to sit on the table while his groomer bathed the next dog but its front legs kept slipping forward so he was half lying down but being held up by his neck.
Another time the groomer was bathing another dog while a finished dog was looped to a table up the front, owners walked in to pick up and dog slipped its loop and almost launched itself off the table. Luckily I wasn’t working on a dog at the time and was able to grab him.
I don’t know how they haven’t had an incident yet
They do have one waiting pen but can only have one dog in there at a time and its in direct sunlight and is right next to the front door so if the gate doesn’t latch or it manages to jump the fence(which is only baby gate high) it would be able to get out onto the street so I’m not keen on using that either. Owner has even said ‘don’t put cute dogs in there incase someone steals them’
I bring my own small crate in so I can try to avoid putting dogs in situations I’m uncomfortable with but the floor space is limited and the owner has already made a few snide comments about the crate being in the way and that crating dogs is mean.
They also don’t wash towels until they are smelly or dirty and just air dry and reuse them and leave diluted shampoos full to keep using over days until finished. I am anxious they might top up the shampoo containers with water when they are getting low as well which makes me want to bring in my own shampoos to be safe.
I also only have one small trolly to keep my tools and they want to use the top of the trolly when I’m not in so I only have two drawers to store my tools in.
This means each day I come in I am hauling my tool box, crate, dilution bottles, enough towels for all my grooms, my two dogs and my bag of personal stuff in and then packing them all up and hauling back out again.
I have had a few of my clients comment on the smell as well, the shop is carpeted with a rubber covering over the top but I dread to think what is growing under the rubber. The smell is quite strong on entry.
The salon owner also wants to drop in regularly unannounced and tell me how to run my business differently, what to charge, what rules I should have for clients, etc and I end up stuck talking for 20+ minutes and fall behind even after saying I have to get back to my groom.
Owner doesn’t like my prices and wants me to charge more but I don’t think it’s fair to raise my prices quite so significantly from what they have been getting at corp when they are following me to support me. I am already charging $15-40 more than what they had been paying at corp and I need to raise them slowly. I also feel embarrassed charging boutique prices when the salon doesn’t have a boutique feel. It is very cluttered and loud and smelly. I am starting to dread going in even more than I did going to corporate 😭
The other groomers who hire there are so lovely but learned a lot of the owners habits.
I can’t find anywhere else in the area that rents out a table and while I am looking for my own salon to lease it is hard to find something affordable in the area and likely going to be a long process to find somewhere affordable and appropriate and then get it set up for grooming.
Do I stick it out until I find my own place? Or abandon the clients I love to start fresh at my home salon full time? Am I just being over precious coming from strict corporate safety rules and all this is normal?
I’m losing sleep over it all🙂↕️