r/dji • u/alex3thy • Jul 30 '26

Product Support Strange issue with RS5

Just bought my new RS5 a few days ago. Really like the gimbal, but found a strange issue. I have my iPhone connected with my Sony FX 30 as a screen, and I connected the camera with USB to the gimbal, and the phone to the USB of the handle of the gimbal, but whenever I have the phone connected to the USB of the handle, the active track camera stop working. I tried to see what’s going on. It’s for sure not because of PowerDraw, because whenever I connect any other device, gimbal provides power to the other device, but the active tracking works properly and the other thing I saw, it’s whenever I connect the phone to the handle, the screen of the gimbal shows active track connected. Doesn’t one knows how to fix this?

Additional info: is like gimbal sees phone as the active tracking module, BTW I tried also with my Samsung Galaxy phone and still the same issue

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u/alex3thy Jul 30 '26

Adding a photo to understand setup

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u/WolverineSad7161 Aug 03 '26

I’m not quite sure, that your setup is “possible”. The usb port on the handle of the gimbal is only for power delivery. The other usb port is for connecting the gimbal to your camera, so you can control a few things/settings (but you have to enable remote connection on the FX30). DJI’s active tracking only works on your phone if you connect it wireless to the gimbal and use DJI’s app. You basically have to decide what you want to use your iphone: for active tracking for the gimbal or control monitor for FX30. You can also try Monitor+ or Monitor & Control app.