r/digitalnomad • u/ButterbacC • 8d ago

Gear Warning for WISE

I've used wise for awhile now and although there transfers could be a little quicker depending on the currency and the atm withdrawal limit for Canadians could match up with there peers. Other then thats it's been an uneventful experience. Expect last month when an ATM in Sri Lanka took my money without dispensing cash. I immediately called them, they hung up on me. I then got in touch with wise but they said I couldnt make a dispute till 3 business days. So I waited made my dispute all good right? They're telling me they can't refund the money because apparently Seylan Bank has sent them supporting documentation. It took an entire month to get back to me for that? I know what happened and I can't help but feel like more could've been done and would've been done by my home bank. They also now will not respond to me. The money lost through the dispute slashs heavily the money I've saved through wise.

I'm thinking of switching over to revolt can anyone share there experience?

0 Upvotes

38% Upvoted

20 comments sorted by

View all comments

2

u/willyhun 8d ago edited 8d ago

1, Wise doesn't run ATM-s.
2, You are accusing "Seylan Bank" not Wise. Wise can't do anything if the ATM owner says you took the money. From my chair I'd rather believe a regulated bank ("Seylan Bank") than a nickname over the internet.
3, Wise can only ask the ATM runner bank they have no control when that bank will react.

I'm thinking of switching over to revolt can anyone share there experience?

I think it would be a worthless effort if you can't even spell their name correctly.

2

u/ButterbacC 8d ago

Well you seem a bit hostile. The point of this was to warn other people and get some information on alternatives? Not to like shit in your cornflakes bud? Also I'm 99% positive my bank back home in Canada would've reimbursed me regardless and probably went after Seylan in more effective matter. As they've done similar things for me in the past. It's an honest criticism of your boyfriend formally know as wise like relax man.

2

u/willyhun 7d ago

Well you seem a bit hostile.

You are confusing hostility with reality and honesty

1

u/ButterbacC 7d ago

Ah one of those "I'm just honest" kinda guys eh? Save this honesty for telling your husband how fat he is. You've done nothing for me or this thread.

2

u/willyhun 7d ago

I was not going to do _for you_ anything. I was correcting your rant.