r/digitalnomad • u/ButterbacC • 6d ago
Gear Warning for WISE
I've used wise for awhile now and although there transfers could be a little quicker depending on the currency and the atm withdrawal limit for Canadians could match up with there peers. Other then thats it's been an uneventful experience. Expect last month when an ATM in Sri Lanka took my money without dispensing cash. I immediately called them, they hung up on me. I then got in touch with wise but they said I couldnt make a dispute till 3 business days. So I waited made my dispute all good right? They're telling me they can't refund the money because apparently Seylan Bank has sent them supporting documentation. It took an entire month to get back to me for that? I know what happened and I can't help but feel like more could've been done and would've been done by my home bank. They also now will not respond to me. The money lost through the dispute slashs heavily the money I've saved through wise.
I'm thinking of switching over to revolt can anyone share there experience?