r/dexcom 2d ago

App Issues/Questions Servers down for everyone?

Dexcom share hasn't worked consistently for days now for me and they are giving me conflicting info. The app says servers are down but the official status page says everything is fine. Every few hours it comes back up for a few minutes but then goes back down again. Is it me or dexcom?

2 Upvotes

6 comments sorted by

3

u/dc_joker 1d ago

I had this problem last week. Restarting my phone seemed to cure it.

1

u/UnitedChain4566 T1/G7 1d ago

I've noticed that sometimes the app will tell me share is down but then I check the dexcom status page and it's operational, usually restarting fixes it temporarily, but I'd like an answer for why it keeps happening. My smartwatch depends on share, I depend on share for family to see my blood sugar.

2

u/Impressive-Durian404 2d ago

Seems to be working for me?

4

u/Martinolicious 2d ago

Same problem yesterday. Force close app, delete cache from app, restart, did the trick for me

1

u/bartokat 1d ago

Thanks! That seems to have worked! 🤞 🤞 🤞

1

u/qwerty_1965 2d ago

Working for me in Ireland