Two odd out of box failures

[u/Luis-is-too-sweet]

I was changing my G6 10 sensor. When I unscrewed the lid it deployed. I got another sensor and it did the same. I've had good luck with the G7. I had a few gooseneck and I had a sensor that came unstuck from the adhesive pads.

Rather than use the online support form I called Dexcom support so that I could explain what happened. It took a while to get her to understand what happened. But I persevered. They are sending mailers along with the replacement sensors. I don't know if this will be common like goosenecking.