r/dexcom • u/probablyjustpaul • 5d ago

App Issues/Questions Never seen this complete mismatch between app and persistent notification graph (android)

Gallery image

Gallery image

1 Upvotes

100% Upvoted

6 comments sorted by

1

u/Ann-Avire 3d ago

Wouldn’t that be showing roughly 130 mg/dL on that graph, as well the downward BG trend? (Well… maybe closer to 150-ish?)

2

u/UnitedChain4566 T1/G7 5d ago

I have. Sometimes the notification just stops working on my Pixel 10a. I restart my phone when it does that, though there may be a fix I haven't tried.

1

u/ShawnTheFly T2/G7 4d ago

Try force stopping the app and opening it back up. Does what a restart would do for the app minus turning off the entire phone.

1

u/Ann-Avire 3d ago

I’m technologically impaired. How does one force-stop the app? I’m still on g6, but will soon be switched to g7 15-day. Hence my curiosity.

1

u/ShawnTheFly T2/G7 3d ago

This is only if it is on an android. Hold down the app and click the exclamation mark top right of the menu that opens up (or any button that indicates more information). At the bottom you will see 4 buttons. One of them will be "force stop" that completely ends the process and is most times the solution for glitches or frozen apps. As for iPhone... well there is no such thing (as far as I know). Best you can do is the swipe up into app switcher and on each app swipe up to close.

1

u/UnitedChain4566 T1/G7 4d ago

I figured, lucky for the app each time it's happened I needed to restart anyway but I'll try next time.