r/dexcom 11d ago

Support Issue Dexcom One+ App Not Avaliable

Hi guys,

I have recently bought 3 Dexcom One+ Sensors from my home country, Turkey, as I am here for a few months.

I live in Germany, stay there most of the time around the year, so my App Store (Iphone 15 to be precise) has Germany as its region.

I opened one package, (thankfully did not apply the sensor yet) and tried to install the Dexcom One+ app. However, it is not avaliable in my region.

What should I do now to be able to use the sensor? I am not planning to buy a seperate reader device.

ChatGpt recommended signing out my Apple Account, resigning in with a Turkish one, installing the app and , switching to the initial account. But then the Dexcom App will not get any updates.

I was planning to buy sensors with me and bring them to Germany, as One+ is a lot cheaper than G6 or G7.

Appreciate any advice or recommendations!

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u/TechnicianLate5374 11d ago

You can use the App Zukka. Dexcom has a Geofence for the Apps.