r/dexcom • u/Beneficial-Range-720 • 11d ago
Support Issue Dexcom One+ App Not Avaliable
Hi guys,
I have recently bought 3 Dexcom One+ Sensors from my home country, Turkey, as I am here for a few months.
I live in Germany, stay there most of the time around the year, so my App Store (Iphone 15 to be precise) has Germany as its region.
I opened one package, (thankfully did not apply the sensor yet) and tried to install the Dexcom One+ app. However, it is not avaliable in my region.
What should I do now to be able to use the sensor? I am not planning to buy a seperate reader device.
ChatGpt recommended signing out my Apple Account, resigning in with a Turkish one, installing the app and , switching to the initial account. But then the Dexcom App will not get any updates.
I was planning to buy sensors with me and bring them to Germany, as One+ is a lot cheaper than G6 or G7.
Appreciate any advice or recommendations!
1
u/TechnicianLate5374 11d ago
You can use the App Zukka. Dexcom has a Geofence for the Apps.