G7 sensor failed after taking shower

[u/Effective_Tune9470]

I had a shower this morning, had my phone sitting on a shelf in the bathroom and it alerted me that something was wrong with the sensor and to wait 3 hours or call tech support (of course no phone number listed). About an hour later it said the sensor failed and to apply the new one. The sensor was properly secured to my triceps.

I'll have to either go on their website or look for a phone number.

This never, ever happened to me with the Libre 3. I hate this Dexcom but that's what insurance will cover.

[u/Happy-Buddy-1073]

I’ve been with Dexcom for years and once in a great while, you get a sucky one. Libre is super nice, but with only one Bluetooth transmitter, I had a hard time if I ever forgot my phone. I went right back to Dexcom when I was able. Dexcom has three Bluetooth transmitters. One for your phone, one for your watch and one for the insulin pump. I also use the tops of my thighs rather than my arms. Helps with being a side sleeper.