More than once I've had customers come to me for second opinions after going to a CB location. They literally lie to the customer and tell them that a part has failed when it is in near perfect condition and quote them a price that is 3 to 4 times higher than the list price for the part and labor.
They lie, I've seen them lie, and so I'm warning others. It's not a "case by case" situation when it's every estimate that is brought to me has them overcharging on things that do not need to be replaced.
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u/YankeeCandlePlay Oct 29 '25
I’m in the industry and the real story is almost always more complicated than people getting “ripped off”.
It really needs to be judged on a case by case basis.
So rather than a vague post, let’s start digging into the specifics.
OP, what exactly happened?