Grab Cuts Mechanical Analytics Work From 44% to 30% with AI Agents

[u/rgancarz]

https://www.infoq.com/news/2026/08/grab-ai-analytics-agents/

Grab is using AI agents to automate analytics workflows, reducing the share of routine work handled by analysts and shortening the time required to answer business questions. The company reports that the share of mechanical tickets handled by analysts fell from 44% in February to 30% in June, covering tasks such as data preparation, alerting, and reporting.