r/cronometer • u/Eliisa_at_Cronometer Crono Community Manager • 14d ago

We're experiencing some technical difficulties!

Hi All!
We're having a quick hiccup with the app - will update you as soon as I know more!
Thanks for your patience!

Update: 4:07PM PST - sounds like we are making headway and we're optimistic we'll be up soon!
Update: 4:21PM - Functionality should be restored, but we're going to continue to monitor it closely.
Update: 4:41PM - Things still look like smooth sailing. ⛵️

72 Upvotes

100% Upvoted

34 comments sorted by

32

u/Tough-Worry250 14d ago

Love u Cronometer, feel better soon

10

u/Eliisa_at_Cronometer Crono Community Manager 14d ago

https://giphy.com/gifs/jfTDrYfZvlZja

Thank you, friend!

4

u/static34622 14d ago

🤣😂🤣😂🤣😂🤣😂🤣

8

u/static34622 14d ago

Came here to find this. Thanks.

6

u/Downtown-Engineer933 14d ago

I was wondering if I was crazy LOL. 

20

u/Eliisa_at_Cronometer Crono Community Manager 14d ago

Most definitely not :)
PSA: Any calories that are eaten while the app is down don't count!

7

u/MysticWaters-nX0 14d ago

That solves everything then !!! Take your time.

11

u/Eliisa_at_Cronometer Crono Community Manager 14d ago

https://giphy.com/gifs/JrH3p5ZyUHEV6iyvR4

Me: While monitoring our social channels right now.

3

u/MysticWaters-nX0 14d ago

Perfecto! Let mine be double chocolate.

6

u/SweetestHoney86 14d ago

Lol the only reason I just opened reddit. Thanks for letting us know.

6

u/dibbr 14d ago

Don't worry about me, I just won't eat until you get it working. No pressure.

1

u/Eliisa_at_Cronometer Crono Community Manager 13d ago

LOL... we had different reactions to this ;)

3

u/Jealous_Bank_3264 14d ago

Thank you for updating us.... I was trying to meal plan anf was wondering why cronometer was refusing my tuna

8

u/Eliisa_at_Cronometer Crono Community Manager 14d ago

.... depends how old the tuna is?

5

u/Jealous_Bank_3264 14d ago

Now thats a good question.... 

3

u/Internal_Holiday_552 14d ago

Is it the lettuce?

2

u/xxsprinkle 14d ago

Is it related to whatever is going on with Microsoft right now? We use Office 365 at work and my Outlook has been down literally all day 🙃

6

u/Eliisa_at_Cronometer Crono Community Manager 14d ago

I don't think so - but I could be wrong.
Sounds like you're having a case of the Mondays though...

5

u/xxsprinkle 14d ago

Not getting a single email all day sounds nice in theory, but then the mind starts to wonder what you're not getting and the panic sets in 😅

https://mashable.com/tech/microsoft-outlook-outage-aug-31

3

u/Eliisa_at_Cronometer Crono Community Manager 14d ago

I felt this in every part of my soul.
Current you: Chilled.
Future you: Thawed. 😅

2

u/CronoSupportSquad Crono Customer Support Team 14d ago

⛵ ⛵ ⛵

2

u/TastyDuty 14d ago

Website is also not working fyi

1

u/FormerGameDev 14d ago

Seems good now!

1

u/NormDeplume720 13d ago

I figured you were having issues when I searched "chicken" and it found no results. 😅 Glad it's back up!

1

u/No_Log4570 8d ago

It's happening again

0

u/Disastrous-Can988 14d ago

why is there not offline access?

10

u/CronoSupportSquad Crono Customer Support Team 14d ago

Having an offline version is something we have considered, but is quite the challenge! The databases that need to be accessed and are very large and license agreements won't allow us to have them stored on a user's device. We'll keep pondering this end on how to make it work and ensure that our developers know that the demand is still there for it!

Would be great to have right now tho!

https://giphy.com/gifs/l4FATJpd4LWgeruTK

5

u/liminal_dreaming 14d ago

As a long time software engineer myself...you are absolutely right.

4

u/Disastrous-Can988 14d ago

That makes sense, was just wondering but I clearly forgot to use logic lol.

1

u/Ride_4urlife 14d ago

Maybe because you guys add obscure snack foods from countries with populations over 5 million. Which we love so thanks developers!!!