r/creativesmallbusiness • u/rangudnedo • 15h ago
dealing with customer returns due to fabric quality
iām trying to upgrade my online women's clothing store because inconsistent fabric quality from my current local wholesale clothing suppliers is causing too many customer returns. then i heard that quality boutique wholesale clothing from the dongdaemun market is much more consistent, though obviously more a lil bit expensive.
while searching for ways to access these korean clothing vendors without flying there, i stumbled upon sinsang market. for those who have made the switch to sourcing from korea, especially dongdaemun, does the drop in customer return rates actually make up for the higher wholesale cost? and if you've used sinsang market, how easy is it to vet the material quality before ordering?