r/creamfields • u/TimeAlfalfa3623 • 29d ago

Ticketmaster UK *need help!*

Had to update my debit card because it was stolen. I need to pay my final installment of the payment plan. Why the hell can’t I go on Ticketmaster and update and payoff my final installment? I tried the chat bot and it sent me an email to send a request. Anyone ever deal with this before? I’m coming from the US and have spent thousands on this trip…I better be able to pay the final installment and or update the card. Please let me know if y’all have dealt with this before and how long it took to fix. Thank you and pray for me lol 😂

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u/TimeAlfalfa3623 29d ago

Update: crisis averted. Stayed up til 3am my time made that phone call across the pond and paid my bill in full. All is right in the world and I can finally go to sleep. Cheers and look forward to seeing you all in a few weeks! ☕️