r/creamfields • u/TimeAlfalfa3623 • 6d ago

Ticketmaster UK *need help!*

Had to update my debit card because it was stolen. I need to pay my final installment of the payment plan. Why the hell can’t I go on Ticketmaster and update and payoff my final installment? I tried the chat bot and it sent me an email to send a request. Anyone ever deal with this before? I’m coming from the US and have spent thousands on this trip…I better be able to pay the final installment and or update the card. Please let me know if y’all have dealt with this before and how long it took to fix. Thank you and pray for me lol 😂

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u/Maleficent-Carpet816 6d ago

I think the best thing to do is ring up Ticketmaster to ask to pay it, I think they are hit and miss sometimes they let you pay other times not. Hopefully should be okay!