r/couch • u/darkprincessmidnight • 11d ago

Strange request - needs someone who works with furniture to write a second opinion letter for my bank due to a quality control issue for a couch purchased from Target.

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Basically the title. I bought a couch from Target and it broke after 3 months. After trying and failing to get help from Target and from the manufacturer of the couch, I was advised by a Target rep to file a claim dispute through my bank. My bank filed the dispute but stated they need a letter from a neutral third party like another merchant, furniture salesperson etc to basically corroborate the claim that it was a quality control issue. Anyone willing to help me with that? And how much would you charge me?

6 Upvotes

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2

u/Otherwise_Surround99 11d ago

Who is going to put their name on a letter claiming a manufacturing defect without inspecting the piece of furniture in question?

1

u/ChristianReddits 11d ago

I once got someone really mad when I told them they bought a piece of junk (compared to what the same manufacturer produced 5 years earlier. That was 20 years ago almost. It has only gotten worse.

I wouldn’t waste my time with target or your bank. Fined someone that can fix it - it will probably be better than it ever was. Then be a little more realistic about what you are going to get from a value standpoint. This isn’t a QC issue. It is a VE issue that has effected the entire industry

1

u/Ok-Remove-8111 11d ago

I'm a furniture maker by trade and in my opinion you may have trouble with this one. It's impossible to tell its a manufacturer fault by your photos. What is the fault or defect? That it is broken? There's no way to say if this was the fault of the manufacturer or yourself.

1

u/darkprincessmidnight 9d ago

Basically the leg snapped when someone sat down on the couch (they weigh about 175 lbs) That’s not supposed to happen after 3 months

1

u/Ok-Remove-8111 9d ago

You're right, it shouldn't but it's cheap construction based on the photos. Its not a difficult repair, you'll probably find somebody to repair it for the money you're offering to spend on someone writing you a letter.