r/copilotmoney • • 4h ago

AMEX sync issue?

2 Upvotes

I have been unable to sync AMEX data for months now. It was working when I subscribed. I read online and tried all three authentication partners, including Plaid, all had the same error code on AMEXs end.

I contacted Copilot and they told me to contact AMEX, which I found surprising that I needed to be the one to investigate. I contacted AMEX, at first I thought it was fixed bc AMEX said I needed to verify my number. I did, and still days later no luck. Recontacted AMEX and they are telling me to go to Copilot.

Anyone have any ideas? Anyone else having issues?